How to integrate Zendesk Talk in Adobe Analytics

Learn how to connect Zendesk Talk and Adobe Analytics and instantly get access to your data.

About Zendesk Talk

Zendesk Talk is a ready to use and cloud-based VoIP system that's implemented in the Zendesk Support ticketing system. It allows customer service teams to provide phone support from the Zendesk platform.  

About Adobe Analytics

Adobe Analytics is one of the industry-leading solutions for detailed segmentation and real-time analytics across all marketing channels.  Integrating Adobe Analytics enables users to understand better the entire customer journey and target customers by using relevant and timely content. The Adobe Analytics solutions can lead businesses to high value audiences and powerful customer intelligence.

What is DataVirtuality?

DataVirtuality enables companies to build an agile BI stack in 1 day. It connects to Zendesk Talk, Adobe Analytics and more than 150 other databases and cloud services. All connected data sources can be directly queried with SQL and data can be moved into any analytical database. Customers of the DataVirtuality Logical Data Warehouse are digital businesses with the highest flexibility needs.

IMMEDIATE ACCESS TO DATA

Connect over 150+ databases, cloud services and files (XML, CSV, etc.) in minutes. Query data with your favorite analysis tools.

CENTRAL DATA MODEL

Set uniform definitions for their data and apply them to their analysis tools, regardless of the underlying data source.

ALL QUESTIONS IN SQL

With DataVirtuality you can query all data sources with SQL. NoSQL, CSV or XML File: We transform any connected data source in SQL.

REAL TIME REPORTING

DataVirtuality controls the exchange of data between all databases, cloud services, and analysis tools to help everyone in their organization get the information they need.