How to integrate Zendesk Talk in OLAP XMLA

Learn how to connect Zendesk Talk and OLAP XMLA and instantly get access to your data.

About Zendesk Talk

Zendesk Talk is a ready to use and cloud-based VoIP system that's implemented in the Zendesk Support ticketing system. It allows customer service teams to provide phone support from the Zendesk platform.  

About OLAP XMLA

OLAP or online analytical processing is an approach to answering multi-dimensional analytical queries swiftly. It allows users to perform complex calculations and multi dimensional analysis of business data. Therefore OLAP is part of the broader category of business intelligence, which also encompasses relational database, report writing and data mining.

What is DataVirtuality?

DataVirtuality enables companies to build an agile BI stack in 1 day. It connects to Zendesk Talk, OLAP XMLA and more than 150 other databases and cloud services. All connected data sources can be directly queried with SQL and data can be moved into any analytical database. Customers of the DataVirtuality Logical Data Warehouse are digital businesses with the highest flexibility needs.

IMMEDIATE ACCESS TO DATA

Connect over 150+ databases, cloud services and files (XML, CSV, etc.) in minutes. Query data with your favorite analysis tools.

CENTRAL DATA MODEL

Set uniform definitions for their data and apply them to their analysis tools, regardless of the underlying data source.

ALL QUESTIONS IN SQL

With DataVirtuality you can query all data sources with SQL. NoSQL, CSV or XML File: We transform any connected data source in SQL.

REAL TIME REPORTING

DataVirtuality controls the exchange of data between all databases, cloud services, and analysis tools to help everyone in their organization get the information they need.