How to integrate Zendesk Talk in Zendesk Chat
Learn how to connect Zendesk Talk and Zendesk Chat and instantly get access to your data.
About Zendesk Talk
Zendesk Talk is a ready to use and cloud-based VoIP system that's implemented in the Zendesk Support ticketing system. It allows customer service teams to provide phone support from the Zendesk platform.
About Zendesk Chat
Zendesk is a customer service software company which provides a cloud-based customer support platform improving the interaction between customers and businesses. To better understand their customers and improve customer engagement Zendesk builds comprehensive software solutions and is thereby empowering its clients. With Zendesk Chat clients receive a solution to engage with their customers in real-time.
What is Data Virtuality?
Data Virtuality enables companies to build an agile BI stack in 1 day. It connects to Zendesk Talk, Zendesk Chat and more than 200 other databases and cloud services. All connected data sources can be directly queried with SQL and data can be moved into any analytical database. Customers of the Data Virtuality Logical Data Warehouse are digital businesses with the highest flexibility needs.
IMMEDIATE ACCESS TO DATA
Connect over 200+ databases, cloud services and files (XML, CSV, etc.) in minutes. Query data with your favorite analysis tools.
CENTRAL DATA MODEL
Set uniform definitions for their data and apply them to their analysis tools, regardless of the underlying data source.
ALL QUESTIONS IN SQL
With Data Virtuality you can query all data sources with SQL. NoSQL, CSV or XML File: We transform any connected data source in SQL.
REAL TIME REPORTING
Data Virtuality controls the exchange of data between all databases, cloud services, and analysis tools to help everyone in their organization get the information they need.