PGGM

PGGM uses a socio-technical approach so employees can make good use of all data available in the entire organization

About PGGM

PGGM is one of the top 10 pension funds in the world and manages the pensions of various pension funds, affiliated employers and their employees. Its services cover pension management, asset management, and management advice. 

Challenges

  • Data couldn’t be used to create business value due to time-consuming/inefficient and costly processes
  • Uncertainties about quality of data and authorization of data access leading to long approval processes
  • Problems originating from data weren’t realized as such

Actions

  • IT and business together defined the needs and expectations to better support the organization
  • A modern data architecture - Data Delivery Infrastructure - flexible data integration and well-defined data governance
  • Step by step implementation of use cases to fully on-board the business and get their acceptance

Results

  • Data is available much faster, so that its potential can be better utilized
  • Data can be made available to employees in the organization in a secure, fast and user-friendly manner
  • Reliability of data increases because data is virtually accessible and better defined

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