How to integrate Omniture in Desk by Salesforce

Learn how to connect Omniture and Desk by Salesforce and instantly get access to your data.

About Omniture

Omniture (now Adobe Analytics) is a software-as-a-service (SaaS) solution for detailed segmentation and real-time analytics across all marketing channels. It collects online analytics for visitors of certain websites (such as site views and visits).

About Desk by Salesforce

Desk.com is one of the service products offered by Salesforce. With Desk users find a comprehensive solution for customer service especially made for small businesses. Tools for organizing and managing customer interactions across different channels should help clients to improve their customer satisfaction and strenghen their loyalty.

What is Data Virtuality?

Data Virtuality enables companies to build an agile BI stack in 1 day. It connects to Omniture, Desk by Salesforce and more than 200 other databases and cloud services. All connected data sources can be directly queried with SQL and data can be moved into any analytical database. Customers of the Data Virtuality Logical Data Warehouse are digital businesses with the highest flexibility needs.

IMMEDIATE ACCESS TO DATA

Connect over 200+ databases, cloud services and files (XML, CSV, etc.) in minutes. Query data with your favorite analysis tools.

CENTRAL DATA MODEL

Set uniform definitions for their data and apply them to their analysis tools, regardless of the underlying data source.

ALL QUESTIONS IN SQL

With Data Virtuality you can query all data sources with SQL. NoSQL, CSV or XML File: We transform any connected data source in SQL.

REAL TIME REPORTING

Data Virtuality controls the exchange of data between all databases, cloud services, and analysis tools to help everyone in their organization get the information they need.