How to integrate Zendesk Talk in OXID eSales
Learn how to connect Zendesk Talk and OXID eSales and instantly get access to your data.
About Zendesk Talk
Zendesk Talk is a ready to use and cloud-based VoIP system that's implemented in the Zendesk Support ticketing system. It allows customer service teams to provide phone support from the Zendesk platform.
About OXID eSales
OXID eSales is a provider of multi-channel e-commerce solutions. Within the product range B2B as well as B2C online shop businesses can find different modular platform solutions based on their certain needs. Therefore clients can benefit from the implementation of customizable, flexible solutions, and from the know-how of several certified OXID partners as well as from direct contact with the OXIDs development and support teams.
What is Data Virtuality?
Data Virtuality enables companies to build an agile BI stack in 1 day. It connects to Zendesk Talk, OXID eSales and more than 200 other databases and cloud services. All connected data sources can be directly queried with SQL and data can be moved into any analytical database. Customers of the Data Virtuality Logical Data Warehouse are digital businesses with the highest flexibility needs.
IMMEDIATE ACCESS TO DATA
Connect over 200+ databases, cloud services and files (XML, CSV, etc.) in minutes. Query data with your favorite analysis tools.
CENTRAL DATA MODEL
Set uniform definitions for their data and apply them to their analysis tools, regardless of the underlying data source.
ALL QUESTIONS IN SQL
With Data Virtuality you can query all data sources with SQL. NoSQL, CSV or XML File: We transform any connected data source in SQL.
REAL TIME REPORTING
Data Virtuality controls the exchange of data between all databases, cloud services, and analysis tools to help everyone in their organization get the information they need.