How to visualize Desk by Salesforce in MicroStrategy
Discover how to visualize Desk by Salesforce in MicroStrategy and how to connect Desk by Salesforce with other data sources to build an organization-wide data model for visualization with MicroStrategy.
About Desk by Salesforce
Desk.com is one of the service products offered by Salesforce. With Desk users find a comprehensive solution for customer service especially made for small businesses. Tools for organizing and managing customer interactions across different channels should help clients to improve their customer satisfaction and strenghen their loyalty.
MicroStrategy is a enterprise analytics and mobility platform. It supports interactive dashboards, scorecards, highly formatted reports, ad hoc query, thresholds and alerts, and automated report distribution. Interfaces include web, desktop (for developers) and Microsoft Office integration. MicroStrategy Mobile also supports mobile BI.
What is Data Virtuality?
Data Virtuality enables companies to build an agile BI stack in 1 day. It connects to Desk by Salesforce, MicroStrategy and more than 200 other databases and cloud services. All connected data sources can be directly queried with SQL and data can be moved into any analytical database. Customers of the Data Virtuality Logical Data Warehouse are digital businesses with the highest flexibility needs.
IMMEDIATE ACCESS TO DATA
Connect over 200+ databases, cloud services and files (XML, CSV, etc.) in minutes. Query data with your favorite analysis tools.
CENTRAL DATA MODEL
Set uniform definitions for their data and apply them to their analysis tools, regardless of the underlying data source.
ALL QUESTIONS IN SQL
With Data Virtuality you can query all data sources with SQL. NoSQL, CSV or XML File: We transform any connected data source in SQL.
REAL TIME REPORTING
Data Virtuality controls the exchange of data between all databases, cloud services, and analysis tools to help everyone in their organization get the information they need.